Submitting objects for re-validation

Kaspersky Threat Intelligence Portal allows you to submit objects to Kaspersky experts for analysis result re-validation, if you disagree with the scan results. You can send files and hashes of previously submitted files for re-validation only if these objects were previously analyzed in the Kaspersky Threat Intelligence Portal sandbox. Also, you can submit IP addresses, web addresses, and domains (public requests).

To submit an object for additional analysis:

1. Open Kaspersky Threat Intelligence Portal at: https://opentip.kaspersky.com.
2. In the Requests () section, select the Public requests tab or the My requests tab (if available).

   The table that contains request results opens.

3. Click the required item (hash, IP address, web address or domain) in the table and select Show report in the drop-down menu.

   The report page opens for the selected object.

4. Click the Submit to reanalyze button.

   This button also becomes available on the Report page for the analyzed file after the analysis is completed.

5. In the window that opens, provide your email address so that Kaspersky experts can contact you.
6. If necessary, in the Comment field, specify the reason for sending the object for re-validation or write another comment.

   The comment length is limited to 2000 characters.

7. Click Submit.

If you submit more than 10 objects from your account within 24 hours, the reCAPTCHA test appears for each subsequent request.

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