Submitting objects for re-validation

Kaspersky Threat Intelligence Portal allows you to submit objects to Kaspersky experts for analysis result re-validation, if you disagree with the scan results. You can send for re-validation hashes of previously submitted files, IP addresses, and domains (public requests).

To submit an object for additional analysis:

  1. Open Kaspersky Threat Intelligence Portal at https://opentip.kaspersky.com.
  2. In the Requests () section, select the Public requests tab or the My requests tab (if available).

    The table that contains request results opens.

  3. Click the required item (hash, IP address, or domain) in the table and select Show report in the drop-down menu.

    The report page opens for the selected object.

  4. Click the Submit to reanalyze button.
  5. In the window that opens, provide your email address so that Kaspersky experts can contact you.
  6. If necessary, in the Comment field, specify the reason for sending the object for re-validation or write another comment.

    The comment length is limited to 2000 characters.

  7. Click Submit.
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