Submitting objects for re-validation
Kaspersky Threat Intelligence Portal allows you to submit objects to Kaspersky experts for analysis result re-validation, if you disagree with the scan results. You can send for re-validation hashes of previously submitted files, IP addresses, and domains (public requests).
To submit an object for additional analysis:
- Open Kaspersky Threat Intelligence Portal at https://opentip.kaspersky.com.
- In the Requests () section, select the Public requests tab or the My requests tab (if available).
The table that contains request results opens.
- Click the required item (hash, IP address, or domain) in the table and select Show report in the drop-down menu.
The report page opens for the selected object.
- Click the Submit to reanalyze button.
- In the window that opens, provide your email address so that Kaspersky experts can contact you.
- If necessary, in the Comment field, specify the reason for sending the object for re-validation or write another comment.
The comment length is limited to 2000 characters.
- Click Submit.
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