Changing credentials for Kaspersky Account

If necessary, you can change your Kaspersky Account credentials: password and email address you use to sign in to the portal. You can also turn password expiration on or off and set up two-step authentication for signing in.

To change the Kaspersky Account credentials:

  1. Open Kaspersky Threat Intelligence Portal at: https://opentip.kaspersky.com.
  2. Sign in with your Kaspersky Account.
  3. In the <your email address> (User icon.) drop-down menu, click Change credentials.

    The My Profile page opens.

  4. If necessary, click the Change password link, enter a new password in the Password field on the opened page, and click Save.

    The password must contain at least 8 characters and include at least one numeral, one uppercase and one lowercase letter, and no spaces. The password must not duplicate one of your recent passwords.

  5. If necessary, click the Change your email address link, enter an email address on the opened page, click Next, then enter your account password to perform the operation and click Next.

    An email containing a link for confirming the new email address will be sent to the specified email address. Click the link in the email to confirm the email address you will use to sign in.

  6. If necessary, select or clear the Automatically request password change every 180 days check box accordingly to turn password expiration on or off.

    By default, this check box is selected. Password expiration provides additional security for your account.

  7. If necessary, enable the Two-step verification toggle button and follow the instruction to set up two-step verification via your mobile phone number or an authenticator app.

    After you set up two-step verification, you are responsible for keeping your mobile phone physically secure and for maintaining access to your phone number. If you lose access to your phone number, you might not be able to sign in to your account on Kaspersky Account. We recommend that you also set up an authenticator app on a device other than your mobile phone.

Refer to the Kaspersky Account documentation for more information.

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